Copyright infringement

Distribly helps to protect the rights of copyright holders. If content is found to be infringing on a copyright, we act quickly to remove it. However, before you request the removal of content, you should report it. This lets the member know that you believe they are violating your rights and gives them the chance to answer your questions and remove if necessary. Distribly also follows a "Notice and Takedown" procedure as outlined in the Digital Millennium Copyright Act, or DMCA.

This page is about making copyright infringement claims, for what to do when you receive claims see the responding to copyright infringement claims page.

Talking to the seller

The first step is to contact the seller of the content by reporting it. This opens a Hiccup, where you can communicate directly with the seller. If they don't respond within the given time frame, the product is automatically deactivated.

Find out more about resolving problems

If you are unable to come to an agreement with the seller, you can submit a Takedown notice to Distribly. For this, you need to supply detailed information about yourself and the product, to prove that you are the copyright owner, or have the authority to submit a claim. You also need to be able to show us the original copyright material. You can submit a Takedown notice by following the instructions below.

Once we receive a valid Takedown notice, we deactivate the content and notify the seller, giving them a chance to respond if they feel the content has been removed in error.

Takedown notice

Distribly has nominated an agent to receive Takedown notices in accordance with the DMCA, Pub. L. 105-304. To submit a Takedown notice, send an email to with the following information:

  • The URL of the disputed content on Distribly
  • A URL or reference so we can find the original copyrighted material
  • The email address for your Distribly account, if you have one
  • Your first and last name
  • An email address or other contact information so we can get in touch with you, we don't pass this on to the other member
  • Contact information that we can pass on to the other member
  • The countries the copyright is valid for, if international, then write "international"
  • An explanation of how the content infringes on the copyright
  • This statement: "I have a good faith belief that the content below is being used without the permission of the copyright holder."
  • This statement: "I swear that the information provided is accurate, and that I am the copyright holder, or have the right to act on their behalf"
  • A scanned signature, or electronic signature. Typing your first and last names counts as an electronic signature.

Receiving a counter-notice

The DMCA allows for the seller to issue a counter-notice. They can do this if they believe they have the right to sell the content. Once we receive a counter-notice, we let you know and also inform you that we will reactivate the content within 14 business days if you do not take further action.

Please note that a counter-notice is a legal demand for us to restore the content. If you still feel your copyright is being violated after receiving a counter-notice, you should seek legal advice.

If you take legal action within the permitted time against someone who has submitted a counter-notice, the content shall remain deactivated. Or we will deactivate it if it has been reinstated.

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